Our team collects your insurance information during the pre-admission process and then contacts your insurance provider to determine your anticipated financial responsibility, based on the most-up-to-date coverage information. This process is typically completed during your initial phone call.
Once you are admitted to any of our alcohol and drug rehabilitation programs, our team maintains regular contact with your insurance provider. We provide all necessary documentation for coverage to help streamline the payment process so that you can better focus on healing.
Your insurance providers may take up to two months to process your claim. Our experienced Billing team help you understand your benefits and your financial obligations in relation to that of your insurance company’s responsibilities.
If a claim is not paid by an insurance provider within a certain time frame, our Billing team assists you in pursuing payment, including making appeals of insurance company denials.
If you lack insurance coverage or choose not to use insurance, you have the option to private pay. We accept both checks and credit cards.
After our team determines your expected financial responsibility, payment via insurance, private pay, and other financial aid options are explored. We will work closely with you and your family to put together the best financial package available.
We are happy to help you with any questions or concerns that you may have. Our top priority is making your transition into care a smooth one. Please do contact us today.